Resume ( Selected Credits)

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BS, Business Degree 

Certified GENOS Practitioner

DiSC Certified

Positive Coaching Alliance

Advanced Facilitation 

Member of the NSA

Toastmasters DTM

Award Winning Qualified Speak

Certified Virtual Speaker

Member of SAG/AFTRA, ACTRA

American/Canadian Citizen

Fluently Bilingual in French 

Emotional Intelligence

Customer Experience

Luxury Experience 

Importance of Communication

Leadership

Culture Change

Branding

Performance

Team Building 

Hospitality

Sales and Service Excellence

NADA 

- North American Dealer Ass. NACA

- National Ass. Campus Activities

DREAM Hotels 

Most Luxury OEMs 

- Automotive

Toyota Financial Services

Masters Guild Judge

International Sales Competition

Air Canada  

American Express 

First Chicago Bank

Yamaha

Business Development Mgmt.  Becoming a Trusted Advisor Building Relationships  

Behavior Assessment

- Using GENOS and DiSC

Improving Communication  Corporate Values 

Presentation Techniques Product Presentation

Welcome Excellence in CX

- Customer Experience

Ford Motor Credit

- Becoming a Trusted Advisor

Sales & Service Process

- Customer Service Excellence

Customer Experience

- 100's of workshops
Train-the-Trainer  

- Connecting to the Customer
PACCAR 

- Building Relationships
Electrification 

- Embracing Change

Product Launches