· BS, Business Degree with a Minor in Communications
· Certified Facilitator "Positive Coaching Alliance"
· Advanced Facilitator Accreditation
· Member of the National Speakers Association
· Toastmasters DTM and Award Winning “Qualified Speaker"
· Certified Virtual Speaker
· Member of SAG/AFTRA, ACTRA
· Dual Citizenship American/Canadian
· Fluently Bilingual in French
· Emotional Intelligence, Customer Experience, Luxury Experience
· The Importance of Communication
· Branding, Team Building and Motivation
· Sales and Service Excellence
· Behavior Assessment using DiSC, Gallup
· "Customer Service Excellence"
· "Stepping out to Reach the New Luxury Client"
· "Using Technology to Elevate the Customer Experience"
· “Brand Pride - Elevating the Customer Experience"
· "The New NSX Supercar and Reaching this New Luxury Customer"
· Host and Lead Facilitator: "The Modern Luxury Customer BMW7 Series Launch"
· Trained International Training Managers in South Korea on new Global Initiative
· Judge for “Masters Guild” in Sales and Service
· Judge and MC for International Sales Champions Conference, Seoul, Korea
· "Behavior Assessment and Improving Communication using DiSC"
· "Team building, Customer Experience, Sales, and Management Skills"
· “Luxury Experience” with Owners and Managers, a Process Change
· National Brand Initiative: "Make it A Priority Experience”
· "Corporate Values for Senior Management"
· Re-Igniting the Brand: "The Journey Tour"
· "How-to-Present Product Knowledge"
· National Financial Services Rebranding Initiative: Executives and Upper Management
· Coaching on Presentation and Facilitation Technique
· Sales and Delivery Process Training using E.I." "Why Buy"
· TV and Film credits upon request
· WBT for Mercedes, Genesis, Audi A3, and Honda
· Preformed and Directed Presentation-in-a-Box
· Technical Advisor on New Technology Commercial Micro-Series and 20 Web Episodes
· Host for “Lead Generation Program”
· Expert Product Comparison
· Sales Process
· Product Presentation
· Created and Directed Video: “How to do a Proper Walk-Around using "SPACED”
· Yamaha University Programs - English and French
· DREAM Hotels - Acura - Air Canada - American Express - Audi
· Bentley - BMW - First Chicago Bank - Ford - Genesis
· General Motors - Honda - Hyundai - IBM - Infiniti
· Jaguar Land Rover - Kia - Lexus - Lincoln - Mazda - Mercedes Benz
· Nissan - Pepsi - Quaker Oats - Toyota - Toyota Financial Services
· Volvo - Yamaha
Copyright © 2018 John H Brennan - All Rights Reserved.
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